Terms and Conditions

Program Description

By subscribing to our SMS notifications, users agree to receive promotional, transactional, and informational text messages from Firefly Home Care LLC. These messages may include updates, exclusive offers, order confirmations, and other related content.

  1. Consent
    • By opting into our SMS program, users consent to personalized text messages from Firefly Home Care LLC at the phone number provided during the opt-in process. Consent is not a condition of purchase.
  2. Message Frequency
    • The frequency of SMS messages will vary based on customer interaction with Firefly Home Care LLC services.
  3. Fees
    • Standard message and data rates may apply. Please check with your mobile service provider for details.
  4. Opting in/out
 
Opt-Out Method

Users can opt out of receiving SMS messages at any time. To unsubscribe, reply “STOP” to any text message received. After opting out, you will no longer receive SMS messages unless you choose to opt back in.

Opt-In Method

Opt-in to receive SMS messages from Firefly Home Care LLC can be done in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form

5. Privacy

    • Customer privacy is a priority, and all information will be handled in accordance with Firefly Home Care LLC’s Privacy Policy.

6. Contact

    • For any questions or concerns about the SMS program, contact Firefly Home Care LLC at 574-830-6121.

7. Additional SMS Terms and Conditions:

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Firefly Home Care LLC, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Firefly Home Care LLC at Middlebury, IN on January 30th at 3 pm. Reply STOP to opt out of SMS messaging at any time.”

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary

Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 574-830-6121 or by visiting www.fireflyhomecare.com.

Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.